MeloMatch – Terms and Conditions

Effective Date: December 4, 2024

Last Updated: December 4, 2024

Welcome to MeloMatch, a music-based dating application operated by Kovan Apps Ltd (“Company”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“User”, “you”, or “your”) and Kovan Apps Ltd governing your access to and use of the MeloMatch mobile application (“App”, “Service”, or “Platform”).

By downloading, installing, accessing, or using MeloMatch, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must immediately discontinue use of the App and uninstall it from your device.

1. Eligibility and Age Requirement

If we discover that a person under 18 has provided us with personal information, we will immediately delete such information and terminate the account. If you believe that a user is under 18 years of age, please report this to us immediately at info@kovanapps.com.

2. Account Registration and Security

To use MeloMatch, you must create an account by providing accurate and complete information, including:

• Valid phone number for authentication via Firebase Authentication
• Name, age, gender, and other profile information
• Profile photographs
• Music preferences and related data

You agree to:

• Provide true, accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate accounts that contain false, misleading, or fraudulent information.

3. User Conduct and Zero Tolerance Policy

You agree that you will NOT post, upload, transmit, or otherwise make available any content that:

• Contains nudity, sexually explicit material, or pornographic content
• Depicts or promotes violence, self-harm, or harm to others
• Contains hate speech, discrimination, or harassment based on race, ethnicity, religion, gender, sexual orientation, disability, or any other protected characteristic
• Bullies, threatens, stalks, or intimidates any person
• Promotes illegal activities, including drug use, human trafficking, or criminal conduct
• Violates intellectual property rights of others
• Contains spam, advertising, or commercial solicitation
• Impersonates another person or entity
• Contains malware, viruses, or any harmful code
• Attempts to exploit or harm minors in any way

You further agree that you will NOT:

• Use the App for any illegal purpose or in violation of any local, national, or international law
• Harass, abuse, or harm another person or group
• Use automated systems (bots, scrapers, etc.) to access the Service
• Attempt to circumvent security measures or access restricted areas
• Collect or store personal data about other users without authorization
• Create multiple accounts for fraudulent purposes

4. Content Moderation and Reporting Mechanism

MeloMatch provides in-app tools to maintain a safe community:

• Report Function: Users can report inappropriate content, profiles, or behavior directly within the App
• Block Function: Users can block other users to prevent further interaction
• 24-Hour Review: All reported content is reviewed by our moderation team within 24 hours of receipt
• Immediate Action: Accounts found in violation of these Terms will be immediately suspended or permanently terminated

We employ a combination of automated systems (Firebase Cloud Vision API) and human moderation to detect and remove inappropriate content. However, we cannot guarantee that all content will be screened before being posted. Users play a crucial role in maintaining community safety by reporting violations.

5. User-Generated Content and License Grant

MeloMatch allows users to upload photographs, create profile information, and share music preferences (“User Content”). By uploading User Content, you:

• Represent and warrant that you own or have necessary rights to the content
• Grant Kovan Apps Ltd a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, display, and distribute your User Content solely for the purpose of operating and improving the Service
• Acknowledge that User Content may be visible to other users of the App
• Retain ownership of your User Content, but grant us the rights necessary to provide the Service

We reserve the right to remove any User Content that violates these Terms or for any other reason at our sole discretion, without notice.

6. Subscription Services and Payments

MeloMatch offers premium features through subscription plans managed via RevenueCat and processed through Google Play Billing:

6.1 Available Subscription Plans

• Weekly Subscription
• Monthly Subscription
• Yearly Subscription

6.2 Payment and Billing

All payments are processed through your Google Play account. By subscribing, you authorize Google Play to charge the applicable subscription fee to your selected payment method. Prices are displayed in your local currency and include applicable taxes.

6.3 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You will be charged within 24 hours prior to the end of the current period. Your subscription will be extended for another period of the same duration at the same price.

6.4 Cancellation

You may cancel your subscription at any time through your Google Play account settings:

1. Open the Google Play Store app on your Android device
2. Tap Menu → Subscriptions
3. Select MeloMatch
4. Tap Cancel Subscription

Cancellation takes effect at the end of the current billing period. You will retain access to premium features until that date. No refunds are provided for partial billing periods.

6.5 Free Trials

We may offer free trial periods for new subscribers. If you do not cancel before the trial period ends, you will automatically be charged for the subscription. Free trials are limited to one per user.

6.6 Refund Policy

All sales are final. Refunds are handled exclusively through Google Play’s refund policy. To request a refund, please contact Google Play support directly. We do not have the ability to issue refunds for purchases made through Google Play.

6.7 Price Changes

We reserve the right to modify subscription prices at any time. Price changes will not affect your current subscription period but will apply upon renewal. You will be notified of price changes in advance.

7. Third-Party Services and Integrations

MeloMatch integrates with third-party services to provide functionality:

• Firebase (Google): Authentication, database, storage, analytics, and crashlytics
• RevenueCat: Subscription management and billing
• Spotify API: Music data and preferences (optional)
• Sentry: Error tracking and performance monitoring

These third-party services operate under their own terms of service and privacy policies. We are not responsible for their practices, and your use of these services is subject to their respective terms. We encourage you to review their policies.

8. Location-Based Services

MeloMatch uses location data to connect you with nearby users. By using the App, you consent to the collection and use of your location information as described in our Privacy Policy. You may disable location services at any time through your device settings, but this may limit functionality.

9. Intellectual Property Rights

The MeloMatch App, including its design, features, functionality, logos, graphics, software code, and all intellectual property rights therein, are owned by Kovan Apps Ltd or our licensors and are protected by international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the App for personal, non-commercial purposes. You may not:

• Copy, modify, distribute, or create derivative works from the App
• Reverse engineer, decompile, or disassemble the App
• Remove proprietary notices or labels
• Use the App for commercial purposes without authorization

10. Disclaimer of Warranties and Limitation of Liability

Safety Recommendations:

• Always meet in public places for first meetings
• Inform friends or family of your plans
• Trust your instincts and leave if you feel uncomfortable
• Never share financial information or send money to other users
• Report suspicious behavior immediately

10.1 Disclaimer of Warranties

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

• The Service will be uninterrupted, secure, or error-free
• Defects will be corrected
• The Service is free of viruses or harmful components
• Results from using the Service will meet your expectations
• User profiles are accurate, truthful, or verified

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KOVAN APPS LTD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your use or inability to use the Service
• Unauthorized access to or alteration of your content
• Conduct or content of third parties on the Service
• Any content obtained from the Service
• Any interactions, meetings, or relationships formed through the Service

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED US DOLLARS ($100), WHICHEVER IS GREATER.

11. Indemnification

You agree to indemnify, defend, and hold harmless Kovan Apps Ltd, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from:

• Your use of the App
• Your violation of these Terms
• Your violation of any rights of another person or entity
• Your User Content
• Your conduct in connection with the Service

12. Termination

12.1 Termination by You

You may terminate your account at any time by using the account deletion feature within the App or by contacting us at info@kovanapps.com. Upon termination, your access to the Service will cease immediately.

12.2 Termination by Us

We reserve the right to suspend or terminate your account immediately, without prior notice or liability, for any reason, including but not limited to:

• Violation of these Terms
• Fraudulent, abusive, or illegal activity
• Requests by law enforcement or government agencies
• Extended periods of inactivity
• Technical or security concerns

12.3 Effect of Termination

Upon termination:

• Your right to use the Service ceases immediately
• Your profile and User Content may be deleted
• You will lose access to any premium features
• No refunds will be provided for unused subscription time
• Provisions regarding intellectual property, disclaimers, limitations of liability, and indemnification shall survive termination

13. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using MeloMatch, you consent to the practices described in our Privacy Policy.

We comply with applicable data protection regulations, including:

• General Data Protection Regulation (GDPR) – European Union
• California Consumer Privacy Act (CCPA) – California, USA

14. Modifications to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will:

• Update the “Last Updated” date at the top of this document
• Notify you through the App or via email
• Provide you with an opportunity to review the changes

Your continued use of the Service after modifications constitute acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the App and delete your account.

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Turkey, without regard to its conflict of law provisions.

15.2 Dispute Resolution

In the event of any dispute arising from these Terms or your use of the Service, you agree to first attempt to resolve the dispute informally by contacting us at info@kovanapps.com. We will attempt to resolve the dispute through good faith negotiation.

15.3 Jurisdiction

If informal resolution is unsuccessful, you agree that any legal action or proceeding shall be brought exclusively in the competent courts of Turkey, and you consent to the personal jurisdiction of such courts.

16. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

17. Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to enforce any right or provision shall not constitute a waiver of that right or provision.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Kovan Apps Ltd regarding the use of MeloMatch and supersede any prior agreements or understandings.

19. Contact Information

If you have any questions, concerns, or complaints regarding these Terms, please contact us:

Kovan Apps Ltd
Email: info@kovanapps.com
Response Time: Within 48 hours

20. Additional Provisions

20.1 Export Control

You agree to comply with all applicable export and import laws and regulations. You may not use or export the App in violation of such laws.

20.2 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign our rights and obligations without restriction.

20.3 Force Majeure

We shall not be liable for any failure to perform our obligations under these Terms due to circumstances beyond our reasonable control, including acts of God, war, terrorism, pandemics, or internet outages.

20.4 Language

These Terms are prepared in English. In case of any translation, the English version shall prevail in case of conflict.