Fastest Delete everything on your device
Uninstalling the App permanently removes everything it stored locally:
- Recordings — they never left your device in the first place
- Favorites, recently played and insight history
- Your anonymous ID and all app settings
To remove single items without uninstalling: delete a recording in Library, or remove a favorite with the star icon.
Server side Ask us to delete the rest
A small amount of data sits on our servers, tied only to your anonymous ID. To have it deleted:
- Open the App and go to Settings → About → Customer ID. Tap it to copy the value.
- Email info@kovanapps.com with the subject “Delete my data” and paste that ID.
- We delete the records tied to it and confirm by reply, within 30 days.
If you have already uninstalled the App and no longer have the ID, tell us the approximate dates you used it and the store account’s country; we will do our best to locate and remove matching records.
What is on the server, and for how long
| Data | Tied to you? | Automatically deleted |
|---|---|---|
| Transcript lines | No — stored per radio channel, not per listener | About 1 hour |
| Session insights (summaries) | Yes, via anonymous ID | 90 days |
| Transcription session records | Yes, via anonymous ID | 7 days |
| Daily usage quotas | Yes, via anonymous ID | Rolling daily counters |
| Playback error events | No personal content | 14 days |
| Subscription state | Yes, via anonymous ID (RevenueCat) | On request; purchase receipts stay with Apple/Google |
Deleting your data does not cancel a subscription. Subscriptions are managed by the store: cancel in App Store → Subscriptions or Google Play → Payments & subscriptions. Deleting data also removes the link between your device and an active subscription, so use Restore purchases if you reinstall later.
Questions about any of this: info@kovanapps.com · See also the Privacy Policy.