🔔 Method 1 — Delete Alert Rules in the App (Pro)
Open the App → Alerts → swipe or tap a rule → Delete. The rule, and the push token attached to it, are removed from our servers immediately. Deleting your last rule removes the device record entirely.
📱 Method 2 — Uninstall the App
All of your locally stored data is deleted automatically when you uninstall Traffic Cams & Road Conditions from your device. This includes:
- Camera favorites and groups
- App preferences (appearance, units, notification settings, recent searches)
- Locally cached camera images and road data
- Firebase anonymous session
Uninstalling also invalidates the push token, so no further alerts can be delivered; any remaining alert rules are purged from our servers within 60 days, or immediately on request (Method 3).
iOS: Long-press the app icon → Remove App → Delete App.
Android: Long-press the app icon → App info → Uninstall. Or go to Settings → Apps → Traffic Cams & Road Conditions → Uninstall.
📧 Method 3 — Email a Data Deletion Request
For data that is held by our third-party service providers (crash reports, analytics, subscription records), email us and we will initiate deletion on your behalf.
- Send an email to info@kovanapps.com.
- Subject line: “Traffic Cams & Road Conditions – Data Deletion Request”
- Include (optional) your Firebase Installation ID or RevenueCat App User ID if you know them. These are not required — we can process a deletion request without any identifier.
- If you are a subscriber, mention the store (Apple or Google) and the approximate subscription date.
We will respond within 30 days and confirm once deletion is complete.
📲 Method 4 — Reset Your Advertising ID
The App uses Google AdMob to display ads. AdMob uses your device's advertising identifier. You can reset or disable it at any time:
iOS: Settings → Privacy & Security → Tracking → toggle off “Allow Apps to Request to Track”. You can also open the App, go to Settings, and respond “Ask App Not to Track” to the prompt.
Android: Settings → Google → Ads → “Delete advertising ID” or “Opt out of Ads Personalization”.
Pro subscribers do not see ads, so no advertising ID is used while subscribed.
🌍 Method 5 — Third-Party Data Deletion (Advanced)
You may also request deletion directly from each third-party service that the App uses:
- Google (AdMob + Firebase): myaccount.google.com → Data & privacy → Delete a service or your account.
- RevenueCat (subscription records): Email support@revenuecat.com with your subscription App User ID, or request we do it on your behalf via Method 3 above.
- Apple (purchase records): These are held by Apple and can be requested via privacy.apple.com.
Note: we cannot delete data held by Apple or Google on our behalf.
What data is retained, for how long
| Data type | Location | Retention |
|---|---|---|
| Camera favorites & groups | Your device only | Until uninstall |
| Highway alert rules + push token (Pro) | Our backend | Until deleted in the App or by email; purged 60 days after the token becomes invalid |
| App preferences | Your device only | Until uninstall |
| Firebase anonymous session | Your device + Firebase | Cleared on uninstall; Firebase: 540 days of inactivity |
| Crash logs & diagnostics | Firebase Crashlytics | Up to 90 days, then aggregated |
| Analytics events | Firebase Analytics | Up to 14 months, then deleted |
| Subscription records | RevenueCat + Apple/Google | Active subscription + 30 days after cancellation; Apple/Google per their policies |
| Advertising ID | Your device + AdMob | Until you reset or opt out |
| Push notification token (FCM) | Firebase | Cleared on uninstall or re-install |
| Alert deduplication history | Our backend | Up to 48 hours (hashed event ids; no personal data) |
Questions about deleting your data, or something went wrong?
✉️ info@kovanapps.com