Fastest Delete everything on your device
Uninstalling the App permanently removes everything it stored locally:
- The counties you follow and your alert settings
- Your anonymous ID, theme and all app preferences
To stop alerts for a single area without uninstalling: open Alerts (or Settings) and unfollow that county.
Server side Ask us to delete the rest
A small amount of data sits on our servers, tied only to your anonymous ID (so we can deliver the alerts you asked for). To have it deleted:
- Open the App and go to Settings → About → Customer ID. Tap it to copy the value.
- Email info@kovanapps.com with the subject “Delete my data” and paste that ID.
- We delete the records tied to it and confirm by reply, within 30 days.
If you have already uninstalled the App and no longer have the ID, tell us the approximate dates you used it and the store account’s country; we will do our best to locate and remove matching records.
What is on the server, and for how long
| Data | Tied to you? | Automatically deleted |
|---|---|---|
| Counties you follow + push token | Yes, via anonymous ID / device token | On request, or when you unfollow / uninstall |
| “Alerts near me”: saved location, radius, push token and the last 20 alerts sent to you (premium, only if turned on) | Yes, via anonymous ID / device token | Immediately when you turn the feature off, when your subscription ends, or after 90 days without use |
| Analytics & usage events | No personal content | Up to 90 days (Firebase) |
| Crash & diagnostic logs | No personal content | Up to 90 days (Firebase) |
| In-app feedback (if you send it) | Only what you chose to include | On request; otherwise kept as support history |
| Subscription state | Yes, via anonymous ID (RevenueCat) | On request; purchase receipts stay with Apple/Google |
Crime and severe-weather data shown in the App is public open data (city/county open-data portals and NOAA/NWS) and is not personal to you, so there is nothing there to delete.
Questions about any of this: info@kovanapps.com · See also the Privacy Policy.