Privacy Policy

Kovan Apps Yazılım Ltd. Şti. (“Company”, “we”, “us”, or “our”) built the Crime Map: Local Safety Alerts app (the “App”) as an application available on both Google Play (Android) and the Apple App Store (iOS). The App shows a live local crime map and sends crime and severe-weather alerts for your area. The App is free to download; optional premium features are offered through subscriptions. The App does not show ads.

This page informs visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Service. By using our Service, you agree to the collection and use of information in relation to this policy.

1. Information Collection and Use

For a better experience while using our Service, we may require you to provide certain personally identifiable information. The information we request will be retained on your device and is not collected by us directly, except as described below.

The App uses third-party services that may collect information used to identify you. Links to the privacy policies of third-party service providers used by the App:

2. Crime & Weather Data

The App maps recent crime and incident reports and sends severe-weather alerts. This data comes from public sources and works as follows:

• Crime and incident reports are aggregated from publicly available law-enforcement and government open-data sources. Coverage and reporting speed vary by city and county.
• Severe-weather alerts come from the U.S. National Weather Service (NOAA) for the areas you follow.
• This public data is not personal to you. To send you county alerts, the App registers your selected county with our notification service so the matching push can be delivered to your device.
• The App keeps a history of the alerts that were sent (crime reports for your county, alerts near you, and weekly summaries) so you can review them later in the App.

3. Subscription Data

The App offers optional premium subscriptions managed through RevenueCat. When you subscribe:

• Payment is processed entirely by Apple (App Store) or Google (Play Store). We do not collect or store your payment details (credit card numbers, billing address, etc.).
• RevenueCat receives an anonymous subscriber ID and purchase receipt to validate your subscription status.
• We store your subscription status locally on your device to unlock premium features.

4. Log Data

Whenever you use our Service, in the case of an error in the App, we collect data and information (through third-party products) called Log Data. This Log Data may include:

• Your device's Internet Protocol (“IP”) address
• Device name and operating system version
• App configuration when utilizing our Service
• Time and date of your use of the Service
• Other diagnostic statistics

To understand how the App is used and improve it, Google Analytics for Firebase also receives usage events (for example, which screens are opened) together with non-identifying attributes such as your subscription status, your selected U.S. state and county, and whether alerts and notifications are turned on. We do not send your precise coordinates, name, or email address to analytics.

5. In-App Feedback

The App includes an optional feedback form (Settings › Send Feedback). Submitting it is entirely voluntary. When you send feedback, we receive the category you selected, your message, and — only if you choose to provide it — your email address so we can reply.

So that we can reproduce the problem you are describing without having to write back and ask, the App automatically attaches the following technical context to your feedback:

• App version, device model, and operating system version
• Your notification permission status and alert settings (alert area, alert types, followed counties)
• Your subscription status (free or premium) and your anonymous RevenueCat customer ID
• Basic usage counters: number of app opens and number of areas followed

We do not attach your precise location coordinates, your contacts, or the name you have given your device. This context is used solely for diagnosing and fixing the issue you reported. Feedback submissions are stored in Firebase Firestore and emailed to our support address. You can request deletion of your feedback at any time by contacting us at the address in the Contact Us section below.

6. Cookies

Cookies are files with a small amount of data commonly used as anonymous unique identifiers. This Service does not use cookies explicitly. However, the App may use third-party code and libraries that use cookies to collect information and improve their services. You have the option to accept or refuse these cookies through your device settings.

7. Service Providers

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform tasks assigned on our behalf and are obligated not to disclose or use it for any other purpose.

8. Advertising and Tracking

The App does not show ads and does not track you across other companies’ apps or websites. Earlier Android versions of the App displayed ads served by Google AdMob; current versions no longer include AdMob.

The App does not collect your device advertising identifier (IDFA on iOS, Advertising ID on Android), and analytics data is not used for advertising.

9. Location Data

The App may request access to your device’s location to center the crime map and your briefing on where you are and to determine your local area (county). You can deny or revoke location access at any time in your device settings; the App still works, and you can pick your area manually.

Alerts near me (premium, optional). If you turn on “Alerts near me”, the App sends your device’s location (latitude and longitude), the radius you chose, and a push-notification token to our server so we can notify you when a serious incident is reported within that radius. While the feature is on, this location is refreshed when you open the App and have moved; it is not tracked in the background. We also keep the last 20 alerts sent to your device, including the location of the reported incident, so you can see them in the App. This data is used only to deliver these alerts, is never sold or shared with third parties, and is deleted when you turn the feature off, when your subscription ends, or after 90 days without use.

10. Data Security

We value your trust in providing us your Personal Information and strive to use commercially acceptable means of protecting it. However, no method of transmission over the internet or electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

11. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy:

• Crash logs and analytics: Retained by Firebase for up to 90 days.
• Subscription data: Retained by RevenueCat for the duration of your subscription and up to 30 days after cancellation.
• Selected area and preferences: Stored on your device and registered with our notification service so alerts can be delivered; removed when you change your area or uninstall the App.
• Alerts near me: Your saved location, radius, push token and the last 20 alerts sent to you are kept only while the feature is on, and deleted when you turn it off, your subscription ends, or after 90 days without use.
• In-app feedback: Retained while we work on the issue you reported and afterwards as support history. You may request deletion at any time.

12. Your Rights

You have the following rights regarding your personal data:

• Access: You may request a copy of any personal data we hold about you.
• Deletion: You may request that we delete any personal data associated with you. Since we do not require accounts, most data is stored locally on your device and is removed when you uninstall the App.
• Opt-out: You may turn off location access, notifications, and “Alerts near me” at any time.
• Portability: You may request your data in a portable format.

To exercise any of these rights, contact us at info@kovanapps.com. We will respond within 30 days.

13. Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. These external sites are not operated by us. We strongly advise you to review the Privacy Policy of any third-party websites you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites or services.

14. Children’s Privacy

15. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective immediately upon posting.

16. Contact Us

Kovan Apps Yazılım Ltd. Şti.
Üniversiteler Mah. 1597 Cad. No: 3/127 Bilkent, Çankaya, 06800 Ankara, TR
Email: info@kovanapps.com
Response Time: Within 30 days